Frequently Asked Questions
How do I know if Vista Medical Associates is the right fit for me?
At Vista Medical Associates, we prioritise patient-centred care. If you value a holistic approach that combines traditional medicine with evidence-based treatments, our practice may be a perfect fit. Dr. Bhatia's compassionate care and her commitment to building long-term relationships with patients ensure that your health journey is in good hands.
Do you offer telemedicine services?
Yes! We offer telemedicine appointments for consultations, follow-ups, and routine check-ins. This allows you to receive quality care from the comfort of your home. Please contact our office to learn more about scheduling a telemedicine appointment.
Can I request medical records or test results online?
Yes, you can easily request and access your medical records and test results through our secure patient portal. If you need assistance with accessing or understanding your records, our office staff is available to guide you.
Are there any additional fees for certain services?
While most services are covered by insurance, some specialised treatments or consultations may involve additional fees. For example, our obesity management programs and hormone therapy services may have specific charges. Please feel free to call our office to inquire about any potential costs before your appointment.
What is the best way to reach the office if I need urgent care?
For urgent care or any questions requiring immediate assistance, you can reach our office at 916-644-0452. For non-urgent concerns, you may also contact us through the patient portal. If your issue requires urgent attention outside of regular business hours, we provide 24/7 support to ensure you get the help you need.
What should I do if I need to cancel or reschedule my appointment?
If you need to cancel or reschedule your appointment, please contact our office at 916-644-0452 as soon as possible. We understand that life can get busy, and we’ll do our best to accommodate you. We kindly ask for at least 24 hours' notice for cancellations to avoid any cancellation fees.